Berkeley Springs Cottage Rentals
Customer Satisfaction Survey
We hope you enjoyed your stay with us! To help us better serve you, please complete this survey and click "Submit" when finished. Thank You!
Statement
Your Booking ID Number:
My overall experience here was good, and I would recommend your services to my friends.
Website
Website was informative.
Website was easy to operate.
Email inquiry was answered promptly.
Making a Reservation
Reservation staff were courteous and knowledgeable.
Reservation process was efficient.
Confirmation and directions were received in a timely manor.
Reservation information and Arrival at Cabin
Reservation Confirmation was clear and correct.
Driving directions to cabin were clear and correct.
Cabin was easily accessed via lock box.
Cabin was ready on arrival.
Management was available to solve problems.
Cabin / Cottage Accommodations
Cabin / Cottage was clean and comfortable.
The cottage / cabin was furnished appropriately.
Bedding was clean and comfortable.
Website depiction of cabin was accurate.
Amenities
Cottage / Cabin amenities (hot tub, kitchen, bathroom, etc) were clean, attractive and properly equipped.
Check out
The check out process was clear and easy.
I will return again and refer you to my friends.
Additional Comments
When finished click here to submit your survey
Cottage Name:
